Australian Embassy

Vacancy - Operation Manager

                                                                  Operation Manager
(based in Kanchanaburi Province, Thailand)


A Full-time position is available in the Department of Veterans’ Affairs (DVA) for a suitably qualified Operation Manager on a contractual basis. The Operation Manager plays a critical role in supporting the Hellfire Pass Manager in managing the Hellfire Pass Interpretive Centre which is located in Kanchanaburi Province, Thailand.

The centre is located in Western Thailand, 240 km (three hours drive) from Bangkok, and 75 kilometres from the nearest large town (Kanchanaburi). 

The closing date for applications is Tuesday, 27 March 2018 (Bangkok time).

How to Apply

For any application to be ELIGIBLE and therefore considered, it must include the following:

  1. CV (Resume) - A maximum of two pages CV outlining previous relevant work experience in English language. Please include the names and contact details (phone number and email addresses) of two referees in the CV.
  2. A Statement of Claim addressing each selection criterion in no more than two pages in total. Tell us why you are the right person for the job.  We want to know why you are interested in working at the Department of Veteran’s Affairs, what you can offer us, and how your skills, knowledge, experience and qualifications are applicable to a role at this level. Please provide examples to demonstrate your capability. For guidelines on how to write a Statement of Claims, please visit under ‘About Us’, ‘Job Opportunity’ and ‘Guidelines for addressing Selection Criteria’.

Selection Criteria­

Important Notice: Applicants must provide a brief written Statement of Claims of no more than two pages to show their suitability under each of the following Selection Criterion. The Statement of Claims forms the most important part of the application, as this information, together with the resume, will be used to shortlist applicants for further consideration for the vacancy. There is no need for a covering letter.

  1. Proven experience in a representational role with responsibility for liaising with representatives of government, tourism industry and the local business community at a senior level.
  2. Proven ability to work independently and under pressure.
  3. Proven ability to manage a small team including proven ability to assess complex scenarios and make decisions under pressure to meet demanding timeframes.
  4. Excellent English and Thai language skills, both verbal and written.
  5. Good computer skills with a working knowledge of Accounting Software (MYOB) and the Microsoft Office suite of programs.
  6. Proven experience living or working with Australian culture would be an advantage (for example, citizenship, residency or employment)


Contract Conditions


Operation Manager

Work Level Classification:

LE 5

Commencement Salary:

THB 64,013 per month


Department of Veteran’s Affairs (DVA)

Date of Commencement:

As soon as possible

Employment Period:

Two years and six months

Probationary Period:

Three Months

Place of Work:

Hellfire Pass Interpretive Centre in Kanchanaburi, Thailand


Applicants must be citizens of Thailand who are entitled to work in Thailand.

Employment will be subject to a satisfactory medical and police/security checks. The actual start date will be confirmed after advice has been received in regards to the outcome of the police checks which will be carried out in Thailand, Australia, any country where the successful candidate is a citizen, and any country where the successful candidate has resided for 6 months or more in the past 5 years. Please note that costs for police checks in any country other than Thailand will be met by the successful candidate.

Please note that selected candidates who are shortlisted will be requested to appear in person for interview by the selection committee at the Hellfire Pass Interpretive Centre in Kanchanaburi Province Thailand at their own expense.

 All costs associated with the employee’s relocation to and tenure in Thailand or in Kanchanaburi, are the employee’s responsibility.

Please address your application to “Chair, Selection Committee: DVA Operation Manager” and send your application to

Enquiries regarding the position may be directed to Michael Clarke, Manager – Hellfire Pass Interpretive Centre at 034 919 605

Please note that only ELIGIBLE applications will be considered, and only short listed candidates will be contacted for interview and provided with feedback on the selection process, on request.


Click here for Job Description