Australian Embassy
Thailand

Job Description - PD Manager

                                                        Public Diplomacy Manager

 

AGENCY

Department of Foreign Affairs and Trade

POSITION NUMBER

BK08025

POSITION TITLE

Public Diplomacy Manager

CLASSIFICATION

LE6

SECTION

Public Diplomacy Unit

REPORTS TO (TITLE)

Counsellor (Political and Economic)

 

About the Department of Foreign Affairs and Trade

The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high-quality overseas aid program and helping Australian travellers and Australians overseas.

The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.

About the position

With limited direction, the Public Diplomacy Manager works to established policies and procedures to provide strategic management and leadership of the Embassy’s Public Diplomacy Unit.  This involves close coordination between Embassy agencies and key stakeholders to maximise public diplomacy and media opportunities.

The key responsibilities of the position include, but are not limited to:

  • Plan, develop and implement the Embassy’s communications and public diplomacy strategies and programs, in consultation with Counsellor (Political and Economic) and other Embassy staff, which promote Australia’s economic, creative and cultural, sporting, innovation and science and education assets.
  • Develop and strengthen strategic relationships across a broad range of stakeholders, including community organisations, senior and middle management, government officials, private sector representatives, international and regional organisations.
  • Manage a team providing outputs with accountability for compliance, financial and risk management.
  • Manage relationships with media contact to achieve work area and department goals.
  • Contribute to issues management by anticipating problems and providing accurate and specialised advice on public diplomacy and media matters.
  • Produce a range of high quality written materials and policy advice including briefing, correspondence, proposals, presentations, speeches and minutes to inform activity progress, emerging issues and key risks.
  • Public Diplomacy planning and oversight of budgets and execution of public diplomacy events and embassy communications, including coordinating activities with other Australian Embassies in the region.
  • Initiate and manage the design and production of public diplomacy communication materials and marketing campaigns for events.
  • Work in close coordination with Embassy agencies and key stakeholders to maximise public diplomacy, social media presence and media opportunities
  • Working closely with Embassy staff, plan and implement activities to engage with Australian Alumni and Australia scholars under the New Colombo Plan.

Qualifications/Experience

  • At least five years’ work experience in a relevant area, including communications, public relations, media, marketing or public diplomacy.
  • Fluent oral and written English communication skills, including an ability to draft high-quality speeches and social media posts, and strong Thai language skills.
  • Demonstrated experience dealing with media, including social media and production of marketing material.
  • Experience with managing people, building and maintaining effective and influential networks.
  • Experience coordinating and delivering well-organised events.
  • Demonstrated competence in the use of the Microsoft suite of software products.
  • Experience building and maintaining a wide range of relevant contacts and supporting databases.
  • Experience with graphic design and videography is highly desirable but not essential.
  • Experience working with or knowledge / familiarity with Australia is be desirable but not essential.