Australian Embassy

Visas and migration

Immigration, Visas and Citizenship


Latest News and Changes 


The Department of Home Affairs at the Australian Embassy in Thailand processes visa applications for people who are resident in Thailand and Laos. Everyone except for Australian citizens will need to obtain a visa prior to travelling to Australia.

How to lodge an application

Online lodgement

You can lodge your application online through ImmiAccount, which you can access on via

If you lodge your application online through ImmiAccount, you must upload all supporting documents into the system at the time of lodgement. We can make a decision using the information you provide when you lodge your application. It is in your interest to provide as much information as possible with your application.

If you are requested to provide more supporting documentation for your application, you should submit (upload) supporting documents online via your ImmiAccount. To attach documents to your visa application, please login to your ImmiAccount, find the application details page and click on the Attach Document button on the right hand side of the screen. The maximum size for each file you attach is 5MB. 

Note: Most online applicants in Thailand will be required to provide their biometrics.  Your biometrics (generally, photo and fingerprint) will need to be collected in person at an Australian Visa Application Centre (AVAC).  You will be emailed a letter you may take to the AVAC.

For more information on ImmiAccount, please visit

Additional information regarding the attachment process can be found here:


Australian Visa Application Centre

Visa applications, except for Refugee and Humanitarian Entry and Partner/Prospective Marriage Visas, can also be lodged at an Australian Visa Application Centre in Thailand operated by VFS Global.

Effective from 1 November 2017, applicants for Australian visas should make an appointment for the lodgement of a visa application or enrolment of biometrics at VFS.  For more information, please go to the VFS webpage -  


The Trendy Office Building 28th Floor,
Sukhumvit Soi 13, Klongtoey-Nua, Wattana,
Bangkok 10110
(BTS NANA, exit number 3)

Telephone: 02 118 7100


Chiang Mai

Siriphanich, 191 Huaykaew Road,
Suthep, Muang, Chiang Mai

(opposite MAYA Lifestyle Shopping Centre)

Telephone: 02 118 7100




A lodgement fee will be charged in addition to the scheduled fee charged by the Australian Government for all visa applications. For more information about lodgement procedures, fees charged, contact details, office locations and office hours, please visit  

Lodging from Laos

If you are lodging a visa application from Laos, you are eligible to post your application to the AVAC in Bangkok.  More information about posting your application from Laos can be found on the VFS website here:

Visa information & how to apply

For information about different visa option, you can use the Visa Finder tool on the Department’s website here:

Clients are advised not to book flights or make travel commitments until your visa application is finalised. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.

For more information, please visit the website of the Australian Department of Home Affairs :

Introduction of Biometrics Collection for Visa Applicants in Thailand
From 3 May 2016, the Department of Home Affairs commenced collecting biometrics in Thailand from clients applying for Australian visas. Visa applicants need to attend an AVAC (in Bangkok or Chiang Mai) in person to provide their biometrics.  More information.


Post lodgement- Information for Visa holder
Citizenship Information
Other useful information

Protect Yourself against Scams and Migration Fraud

Protect yourself from migration fraud and keep yourself safe by being aware of the ways people may try to take advantage of you or your situation.

For more information on how to protect yourself against Migration Fraud including email and internet scams please read Migration related scams and Protect yourself from migration fraud

Contact us

For general enquiries about visa requirements and lodgement, contact the Australian Visa Application Centre.
Phone: +66 2 118 7100 (0830 - 1630 hrs, Monday to Friday except for public holidays)

If you are unsure of what type of visa to apply for, please use our Visa Finder for information about potential visa options.

For all general enquires within Australia please contact the department on 131 881.

Please note that we are unable to provide any updates on the progress of your application if it is within average global processing times.


Department of Home Affairs
Australian Embassy Bangkok
181 Wireless Road
Lumphini, Pathumwan
Bangkok 10330

Embassy Holidays
Australian Offices
Offices Elsewhere 

Client service feedback and suggestions

We value your feedback. Your compliments, complaints or suggestions provide the department with information to help improve the quality of our services.

If you have any feedbacks and suggestions please visit: Client Feedback

If you go by boat without a visa, you will not make Australia home

The Australian Government is implementing its toughest border protection measures ever to manage illegal maritime arrivals and combat people smuggling. Operation Sovereign Borders (OSB) is the Australian Government’s military-led border security initiative to stop the boats, prevent people from risking their lives at sea, and preserve the integrity of Australia’s migration program.

OSB Key Messages

  • The Australian Government has introduced its toughest border protection measures ever called Operation Sovereign Borders (OSB).
  • Under the policy, anyone who comes to Australia illegally by boat without a visa will never be settled in Australia.
  • The policy applies to everyone: families, children, unaccompanied children, educated and skilled. There are no exceptions to this policy.
  • The Australian Government’s policy is intended to deter people smugglers by denying them a product to sell and prevent tragic deaths at sea.
  • There are two options for people who travel illegally by boat to Australia:

                  -   they will be intercepted and safely removed from Australian waters; or
                  -   they will be sent to another country for offshore processing.

  • Processing and resettlement in Australia will never be an option.
  • Do not believe the lies of people smugglers. These criminals will steal your money and place your life and the lives of your family at risk - for nothing.
  • OSB is working as intended. There has been a very substantial and sustained reduction in maritime ventures and potential illegal immigrants attempting to reach Australia.

For more information, please visit



Last updated 30 May 2018