Australian Embassy

Visas and migration

Immigration, Visas and Citizenship


     Latest News and Changes 

       Novel coronavirus (COVID-19) and Australian visas

         The Australian government has announced measures to ensure the health, safety and well-being of the Australian

         Visa applicants and travellers should view the latest information available on the following websites:

         Although processing areas are taking all available steps to minimise any delays and finalise applications as soon as
         possible, the Department’s services are currently being impacted by COVID-19.

         Travel restrictions

         You can only travel to Australia if you are an Australian citizen, a permanent resident, an immediate family member
         of an Australian citizen or permanent resident or are a New Zealand citizen usually resident in Australia.

         Travellers who have a compassionate or compelling reason to travel to Australia will need to have an exemption
         from the Australian Border Force Commissioner.

         All travellers arriving in Australia must undertake a mandatory 14-day quarantine at designated facilities (for
         example, a hotel), in their port of arrival.​
         Travel restrictions are subject to change. Some exemptions are in place. Please check the Home Affairs COVID-19

         If you require a visa and/or exemption to travel to Australia, refer to the information provided here and submit
         an exemption request here.

         Please allow sufficient time for your request to be processed. You should lodge your request at least one month but
         no more than three months before your intended travel date. Incomplete requests may take longer to process.

         The Australian Embassy in Bangkok does not process exemption requests and is unable to respond to enquiries
         regarding travel exemption requests.

         Disruption to Australian Visa Application Centre and panel doctor operations

         VFS Global has temporarily closed the Australian Visa Application Centres (AVAC) in Bangkok, Chiang Mai and
         Yangon until further notice. In addition, some panel doctor services remain disrupted until further notice.

         If you are unable to attend a biometrics or health appointment, you do not need to notify us. We will send a new 
         request once AVAC or panel doctor operations have resumed. If you need to travel to Australia urgently,
         the  Department of Home Affairs will consider waiving the biometrics requirement as part of your
         exemption request.


          Change to Child and Orphan Relative Processing

          As of 1 April 2020 all Child and Orphan Relative visas (Subclasses 101, 102, 445, and 117) must be lodged directly
          with the Department of Home Affairs office in Perth. Applications lodged in Thailand, Laos, and Myanmar prior to 1
          April will continue to be processed in Bangkok. Any applications for these subclasses received after 1 April will not
          be accepted and will be returned to sender.

          Applications can only be accepted if sent to the below address:

          By post (with correct prepaid postage):

          Department of Home Affairs
          Child and Other Family Processing Centre
          Locked Bag 7
          NORTHBRIDGE WA 6865

          By courier:

          Department of Home Affairs
          Child and Other Family Processing Centre
          Wellington Central
          836 Wellington Street
          WEST PERTH WA 6005

          Beware of visa scams

          To avoid being scammed, you can check the Register of Migration Agents on the OMARA website, to receive the
          protections of an OMARA registered Migration Agent.

          There are Australian registered migration agents working all around the world in countries including Thailand.
          These agents are subject to the same Code of Conduct, professional development and regulations as registered
          migration agents based in Australia. More information about Australia’s efforts to ensure the integrity of the
          migration advice profession is available at:


Welcome to the website of the Department of Home Affairs at the Australian Embassy in Thailand. We manage visa and citizenship services for clients in Thailand and Laos.

For information on applying for Australian visas, please visit the Home Affairs website.

The information provided here is additional and specific for clients in Thailand and Laos.



Last updated: 8 October 2020