Australian Embassy
Thailand

Visas and migration

Immigration, Visas and Citizenship

 

Latest News and Changes 

 

The Department of Home Affairs at the Australian Embassy in Thailand processes visa applications for people who are resident in Thailand and Laos. Everyone except for Australian citizens need to obtain a visa prior to travelling to Australia.

Visa and Citizenship Information (including Checklists)

How to lodge an application

What to include in your application

Fees and Charges

Global Processing Times

Biometrics Collection

Health Requirements

Character and Penal Clearance Requirements

Applicants Under 18 Years of Age 

Acting on someone's behalf

Using a Migration Agent

Checking or updating your details 

Where to certify documents 

Translation Services

APEC Card Holders

Protect yourself against scams

Client Service feedback and suggestions

Frequently Asked Questions

Contact Us 

Operation Sovereign Borders Messages

 

Visa and Citizenship information

For information on applying for Australian visas please visit Home Affairs website or contact an Australian Visa Application Centre operated by VFS Global.

For information about different visa options, you can use the Visa Finder here

Applicants are advised not to book flights or make travel commitments until their visa is finalised. The Commonwealth of Australia does not accept any responsibility or liability for financial losses incurred by applicants whose visa application was finalised later than expected or where an application is unsuccessful.

Applications for the following types of temporary and permanent entry visas lodged in Thailand or Laos, are processed in Bangkok, Thailand. Bangkok post also processes certain Citizenship applications. Please click on the relevant links below for further information. Please note this is not a comprehensive list of visa types.


Temporary entry visas

Visitor (Tourist stream) Subclass 600           

For holiday or visiting family and friends. A checklist to help you lodge a complete application is available in English and in Thai.

Visitor (Business Stream) Subclass 600 

For business people travelling to Australia for a short business trip. A checklist to help you lodge a complete application is available in English and in Thai.

Temporary Work (Short Stay) Subclass 400 

For short-term, highly specialised, non-ongoing work. A checklist to help you lodge a complete application is available in English and in Thai.

Temporary Work (International Relations) Subclass 403

To visit Australia in relation to a bilateral agreement, to represent a foreign government or to teach a foreign language in an Australian school or to do domestic work for a diplomat. A checklist to help you lodge a complete application is available in English and in Thai.

Temporary Activity Subclass 408

For undertaking specific activities on a temporary basis with the support of an individual, organisation or approved sponsor in Australia. A checklist to help you lodge a complete application is available in English and in Thai.

Transit Subclass 771

For passengers transiting in Australia on their way to another country. A checklist to help you lodge a complete application is available in English and in Thai.

Student Subclass 500

For studies at an approved Australian education institution. A checklist to help you lodge a complete application is available in English and in Thai.

Student Guardian Subclass 590

For guardians of students under 18 years of age. A checklist to help you lodge a complete application is available in English and in Thai.

Work and Holiday  Subclass 462

For young people from eligible countries who want to holiday and work in Australia for up to a year. A checklist to help you lodge a complete application is available in English and in Thai.

Information for Thai Business

For businesses looking to send employees to Australia to work or train temporarily. A fact sheet is available in English.


Permanent entry visas

Partner (Prospective Marriage) Subclass 300

For partners of Australian citizens, permanent residents or eligible New Zealand citizens to come to Australia to marry their prospective spouse. A checklist to help you lodge a complete application is available in English and in Thai.

Partner Subclass 309

For Australian citizens, permanent residents or eligible New Zealand citizens who wish to bring their partner to Australia. A checklist to help you lodge a complete application is available in English and in Thai.

Child

For children migrating to Australia. A checklist to help you lodge a complete application is available in English and in Thai.


Returning residents

Resident return visa Subclass 155/157

For current or former Australian permanent residents. A checklist to help you lodge a complete application is available in English and in Thai.          


Refugee and Humanitarian visas

 Refugee and Humanitarian Migration

For resettlement of people under Australia’s Humanitarian programme.


Australian Citizenship

Australian Citizenship by Descent

For applicants born outside of Australia to an Australian citizen parent. A checklist to help you lodge a complete application is available in English and in Thai.   

 


How to lodge an application

You can apply online for most Australian visas and citizenship through ImmiAccount. This is the preferred and most efficient way to apply.

Online lodgement

You can lodge your application online through ImmiAccount. 

If you lodge your application online through ImmiAccount, you must upload all supporting documents into the system at the time of lodgement.

Australian Visa Application Centre (AVAC)

Applications can also be lodged at an Australian Visa Application Centre (AVAC) in Thailand, operated by VFS Global, where your biometrics (generally photo and fingerprint) can be collected simultaneously. Applicants should make an appointment for the lodgement of a visa application or collection of biometrics at VFS Global.
 

Bangkok

The Trendy Office Building 28th Floor,
Sukhumvit Soi 13, Klongtoey-Nua, Wattana,
Bangkok 10110
(BTS NANA, exit number 3)

Telephone: 02 118 7100

Email: info.auth@vfshelpline.com

Chiang Mai

Siriphanich, 191 Huaykaew Road,
Suthep, Muang, Chiang Mai

(opposite MAYA Lifestyle Shopping Centre)

Telephone: 02 118 7100

Email: info.auth@vfshelpline.com


For more information about lodgement procedures, fees charged, contact details, office locations and office hours, please visit www.vfsglobal.com/Australia/Thailand  

Lodging from Laos

If you are lodging a visa application from Laos, you can lodge your application online through ImmiAccount. Some visa applications can be posted to the Australian Visa Application Centres in Thailand, or you can visit the AVAC in person. More information about posting your application from Laos can be found on the VFS website here: http://www.vfsglobal.com/australia/Laos.


What to include in your application

You must provide all relevant documents when you apply. Some documents could take time to obtain. You should have them ready and submit them when you apply. We can make a decision using the information you provide when you lodge your application. It is in your interest to provide as much information as possible with your application.

Document checklists (in the table above) provide details of the information and supporting documents (personal, health and character) required to assist with the lodgement of a complete visa application.

You may also need to provide additional information if the Department requests it.

If you lodged online, you should submit (upload) additional documentation online via your ImmiAccount. To attach documents to your visa application, please login to your ImmiAccount, find the application details page and click on the Attach Document button on the right hand side of the screen. The maximum size for each file you attach is 5MB.

Additional information regarding the attachment process can be found here.

If you lodged your application at the AVAC, we will advise you how you can submit additional documents at the time it is requested.

 

Fees and Charges

Visa Application Charges (VAC) 

There is an application charge for most visas. The application charge will not be refunded if your application is unsuccessful, or if you decide to withdraw your application after you have lodged it.

The VAC changes from time to time. The cost of your visa is dependent on the date we receive your application. If there is a price increase between the date you lodge your application and the date we receive your application, you will need to pay the new application charge. For Australian Government fees, see: Visa Application Charges

VFS will charge fees for lodgement and biometrics collection in addition to the scheduled fee charged by the Australian Government for visa applications. For VFS Global fees, see: VFS website

 

Global Processing Times

For current processing times please visit: Global visa and citizenship processing times

Global visa and citizenship processing times will be updated monthly, providing you with an indicative timeframe for processing applications. Processing times are impacted each month by changes in application volumes, seasonal peaks, complex cases, and incomplete applications. Processing times include applications lodged online and by paper.

If you wish to travel during a peak period such as February, March or April, we strongly encourage you to apply for your visa as early as possible, at least one month before your intended travel date.

Please note that we are unable to provide any updates on the progress of your application if it is within the global processing time.

Do not make arrangements to travel to Australia until you are advised in writing that you have been granted a visa. We are unable to expedite visa applications on the grounds of pre-booked travel commitments.

Requests for Urgent Processing

If your application is urgent due to compelling or compassionate reasons (for example, a close family member has become ill suddenly in Australia), please send an email to immigration.bangkok@dfat.gov.au, please ensure your email contains supporting documentation or other information (for example, medical certificate).  Your application may not be able to be expedited if you do not provide relevant supporting evidence.


Biometrics Collection

Biometrics will be collected from visa applicants, irrespective of their nationality, who are in Thailand at the time of making a visa application to enter Australia (unless they are specifically excluded or exempted from the programme).

Visa applicants in Thailand who lodge their applications at the Australian Visa Application Centre (AVAC) in Bangkok or Chiang Mai will be asked to provide their biometrics at the same time.

Visa applicants who apply online or post their applications to the AVAC will be sent an email informing them that they need to attend an AVAC in person to provide their biometrics. They should make an appointment at their closest AVAC and take a copy of this email request.

Note: Visa applicants lodging from within Laos do not need to provide biometrics.

See: Biometrics Collection

See: AVAC Biometrics Collection


Health Requirements

The health requirement will depend on your personal circumstances and the visa that you have applied for. All permanent visa applicants and certain temporary visa applicants will be required to undergo health examinations as a part of the visa application process.

If you fail to meet the health requirement your visa may be refused, however this will depend on the visa subclass you have applied for. Some visa subclasses allow a health waiver to be exercised in certain circumstances.

If you are applying for a visa from Thailand or Laos you must arrange your health examinations with a panel physician. A panel physician is a doctor and/or a radiologist who has been appointed to perform Australian immigration health examinations outside Australia.

To locate your closest panel physician in Thailand or Laos, please use the office location tool found here

For more information, please visit Health requirements


Character and Penal Clearance Requirements

Everyone who wants to enter Australia must be of good character and will be assessed against the character requirements. As part of your visa application, you might be required to provide a police clearance certificate or other evidence to satisfy the character requirements.

Everyone who wants to enter Australia must be of good character and will be assessed against the character requirements. As part of your visa application, you might be required to provide a police clearance certificate or other evidence to satisfy the character requirements.

See: Character Requirements

For the Australian Government to determine whether you are of good character, you might be asked to provide police certificates for each country you have lived in for 12 months or more, over the last 10 years (calculated immediately before the time the visa application is lodged), since turning 16 years of age.

You must declare all recorded offences to us. If you do not declare an offence and we become aware of this it might have a negative effect on your application.

For instructions on obtaining a certificate from an overseas government or law enforcement authority, refer to the relevant country information on our website.

If you are required to provide an Australian police clearance certificate, you must complete the Australian Federal Police (AFP) National Police Check application form which is available at the AFP National Police Checks page on the AFP website.

 

Applicants Under 18 Years of Age

Where children under 18 years of age intend to travel to Australia, their non-accompanying parent(s) or person(s) with parental responsibility (anyone who can lawfully determine where the child/children is/are to live) are required to sign a consent form to give permission for the child/children to be granted an Australian visa for the purpose of travel to stay temporarily or permanently in Australia. If one parent, or person(s) with parental responsibility, has lawfully been made solely responsible for making decisions as to where the child/children is/are to live, then only that parent or person needs to sign the consent form.

See: Consent to Grant an Australian visa to  a child under the age of 18 years 

Applicants may need to provide:

·         Form 1229 to be completed by both parents (or persons with parental responsibility), with evidence of their signatures (ie bio-data pages of passport or other document containing evidence of their signature).

·         If Form 1229 cannot be signed by both parents (or persons with parental responsibility), the following should be included:

o    Evidence of sole custody, or permission from the relevant court authority permitting removal of the child from Thailand or Laos for example:

§  A court order from Thailand or Laos permitting the removal of the child, or

§  A Por Kor 14 covering the custodial circumstances of the applicant, or

§  Death certificate, or

§  Divorce certificate with memorandum covering the custodial circumstances of the applicant.

 

Checking or updating your details

You can check your visa status with Visa Entitlement Verification Online (VEVO). VEVO is a free online service that gives visa holders, employers and other registered organisations access to visa entitlements and status information 24 hours a day.

You can check your visa status with Visa Entitlement Verification Online (VEVO). VEVO is a free online service that gives visa holders, employers and other registered organisations access to visa entitlements and status information 24 hours a day.

How do you access VEVO?
Further information on VEVO can be located at: See: VEVO

For ETA holders the information can be found here.

Updating personal and/or passport details

Please update your details on your ImmiAccount or download Form 929 and email the completed form to 929@homeaffairs.gov.au

Further information is available here

Please note that Passport changes may take 24-48 hours to be reflected in VEVO. This will not affect your travel.


Where to certify documents

Only a person currently employed in a position from the designated list of occupations can certify copies of your original documents. That person must be an Australian citizen and not related to you by birth, marriage or de facto relationship. If you apply from outside Australia and do not know an Australian citizen, have your documents certified by someone who:

  • is a citizen of the country you are in
  • is not related to you (by birth, marriage or de facto relationship)
  • works in one of the occupations listed on our website

If the certifier has known you for at least one year, they can:

  • complete an identity declaration for you
  • confirm your photographs are genuine

 

See: Certified Copy for further information

Alternatively, documents can be certified at the Consular Section of the Department of Foreign Affairs and Trade (DFAT) at the Australian Embassy in Bangkok.   DFAT can witness and authenticate signatures and provide certain other notarial services (fees apply for these services), please see  Consular Services for more details.
 

Please note: Photocopies of certified copies are NOT acceptable.


Translation service

Documents that are not in English must be translated and accompanied by an English translation when you lodge your application.

Where can I get my documents translated?
In Australia, use translators accredited by the National Accreditation Authority of Translators and Interpreters (NAATI)

If you are outside Australia when you apply, you should engage a reputable translation company.  The translation should be endorsed by the company and include their full name, contact details and credentials. Please note that the Department is not able to provide any recommendation for professional translators in Thailand.

You must provide certified copies of both of the following with your application:

·         the official translation of the document

·         the document that is not in English.
 

Client service feedback and suggestions

We value your feedback. Your compliments, complaints or suggestions provide the department with information to help improve the quality of our services.

If you have any feedbacks and suggestions please visit: Client Feedback


Contact us

The Embassy is unable to provide responses to general visa or citizenship enquiries. If your enquiry relates to visas or citizenship you will need to visit the Department of Home Affairs Website or call the Australian Visa Application Centre in Bangkok on 02 118 7100, open Monday to Friday 8.30am to 4pm (local client time).
 

OSB Key Messages

  • The Australian Government has introduced its toughest border protection measures ever called Operation Sovereign Borders (OSB).
  • Under the policy, anyone who comes to Australia illegally by boat without a visa will never be settled in Australia.
  • The policy applies to everyone: families, children, unaccompanied children, educated and skilled. There are no exceptions to this policy.
  • The Australian Government’s policy is intended to deter people smugglers by denying them a product to sell and prevent tragic deaths at sea.
  • There are two options for people who travel illegally by boat to Australia:

                  -   they will be intercepted and safely removed from Australian waters; or
                  -   they will be sent to another country for offshore processing.

  • Processing and resettlement in Australia will never be an option.
  • Do not believe the lies of people smugglers. These criminals will steal your money and place your life and the lives of your family at risk - for nothing.

OSB is working as intended. There has been a very substantial and sustained reduction in maritime ventures and potential illegal immigrants attempting to reach Australia.

If you go by boat without a visa, you will not make Australia home

The Australian Government is implementing its toughest border protection measures ever to manage illegal maritime arrivals and combat people smuggling. Operation Sovereign Borders (OSB) is the Australian Government’s military-led border security initiative to stop the boats, prevent people from risking their lives at sea, and preserve the integrity of Australia’s migration program.


For more information, please visit http://osb.homeaffairs.gov.au/

 

 

Last updated 21 November 2018